ERP for travel agencies, connecting finance and operations
Bring booking information, invoicing, payments, reconciliation, and reporting together. Reduce manual handovers, give your teams more reliable information, and strengthen control over your agency’s financial processes.
Built on Microsoft Dynamics 365, TravelOperations ERP/mid & back-office supports SMB and enterprise travel agencies that need a more connected way to manage finance and operations.
Less manual work. More control over your travel business.
When booking information and financial processes sit in separate systems, teams spend valuable time transferring data, checking figures, and rebuilding reports. TravelOperations connects these areas with functionality developed for the way travel agencies actually work.
Spend less time moving and checking data
Connect booking information with financial workflows to reduce duplicate entries and repetitive checks. Help finance and operations keep work moving with fewer manual handovers.
Stay on top of invoices, payments, and reconciliation
Give your finance team a connected view of customer and supplier transactions. Use workflows and reconciliation tools to manage routine work and identify items that need attention.
Understand your agency’s financial performance
Bring travel and financial information together for more consistent reporting. Help business leaders assess performance and make decisions without rebuilding the picture across separate spreadsheets.
Find your fit
Choose the right foundation for your travel business
TravelOperations offers two different ERP/mid & back-office solutions: TravelOperations Business and TravelOperations Enterprise.
Both solutions combine Microsoft ERP technology with travel-specific functionality, but they operate on different foundations to meet different business requirements. The right solution will depend on your agency’s size and scope, but transaction volumes, organizational structure, reporting needs, and integration requirements also influence the right solution for your travel business.
Discover the difference between the two ERP/mid & back-office solutions from TravelOperations:
For SMB agencies
TravelOperations Business
Simplify daily finance and stay in control as you grow
Bring travel orders, invoicing, payments, and accounting together so your finance team spends less time maintaining separate records and more time managing cash flow and business performance.
Built on Microsoft Dynamics 365 Business Central, TravelOperations Business combines a complete financial system with travel-specific mid & back-office functionality.
Use TravelOperations Business to:
Manage bookings, changes, invoices, service fees, and commissions in connected workflows.
Keep track of customer balances, supplier payments, and cash flow.
Reduce manual matching with bank and BSP/ARC reconciliation, while keeping exceptions visible for investigation.
Understand travel and financial performance through reporting and Power BI dashboards.
*TravelOperations Business is a strong fit for agencies looking to replace disconnected accounting and back-office processes with a connected system that supports continued growth.
Strengthen financial control across your travel organization
Manage high transaction volumes and financial processes across companies, locations, and markets. Give local finance teams the information they need while providing leadership with a consistent view of performance across the organization.
Built on Microsoft Dynamics 365 Finance, TravelOperations Enterprise combines advanced financial management with travel-specific ERP and mid & back-office functionality.
Use TravelOperations Enterprise to:
Establish consistent financial workflows and controls across companies and locations.
Process high volumes of travel transactions with automated financial and reconciliation workflows.
Bring financial results together across companies and currencies for group reporting.
Connect booking platforms and business applications with finance to reduce manual handovers.
*TravelOperations Enterprise is a strong fit for agencies whose organizational structure, transaction volumes, and reporting requirements demand more advanced financial management.
Keep information moving between the systems you rely on
Your booking platforms and other specialist applications play an important role in your business. Connecting them with finance helps information move through your agency with fewer manual updates.
TravelOperations supports integration with travel and business systems through APIs and other available integration options. We work with you to identify which information needs to move between applications and how those connections should support your daily processes.
The integration approach depends on the systems involved, their available interfaces, and your requirements.
TravelOperations has given us one financial system that allows our people to work in a more automated, integrated, and transparent way than they have ever done before
Changing your ERP and back-office system affects the people, data, and processes your agency depends on every day. Our team works with your stakeholders to understand your requirements and plan the transition through a structured implementation approach.
Together, we align the solution with your workflows, plan data migration and integrations, test key processes, and prepare your people for go-live. Hands-on training and practical documentation help employees use the system confidently from day one.
Continue improving as your agency develops
After launch, our support and customer success teams continue to help you make the most of your solution. You get a long-term technology partner who understands travel operations and can support your agency’s next steps.
FAQ
Frequently asked questions about ERP for travel agencies
What is travel agency ERP software?
Travel agency ERP software manages core financial processes such as
accounting, customer and supplier accounts, invoicing, payments, and
reporting. A travel-specific solution connects those processes with
booking information and supports requirements such as fees,
commissions, and travel reconciliation.
TravelOperations combines Microsoft Dynamics 365 ERP capabilities
with travel-specific mid & back-office functionality.
What is the difference between ERP, mid-office, and back-office?
In travel, mid-office generally covers the operational processes
between booking and accounting, including booking information,
workflows, fare details, and document handling.
Back-office generally covers financial processes such as invoicing,
payments, reconciliation, accounting, settlement, and reporting.
ERP provides the broader financial and business management
foundation. TravelOperations combines that foundation with
travel-specific mid and back-office functionality.
Is TravelOperations suitable for SMB and enterprise agencies?
Yes. TravelOperations Business supports small and medium-sized travel
agencies and is built on Microsoft Dynamics 365 Business Central.
TravelOperations Enterprise supports large agencies and complex
travel businesses and is built on Microsoft Dynamics 365 Finance.
The right choice depends on your business structure, transaction
volumes, financial processes, reporting needs, and integration
requirements.
Can TravelOperations connect with our existing systems?
Yes. TravelOperations supports integrations with booking platforms
and other business applications. The available connection and
implementation approach depend on the systems involved, their
integration capabilities, and the information you need to exchange.
We work with you to assess those requirements and define the relevant
data flows and processes.
Can TravelOperations help with BSP and ARC reconciliation?
Yes. TravelOperations provides functionality to support BSP/ARC
reconciliation and reduce manual matching work. The relevant
workflows and configuration depend on your chosen solution and
agency requirements.
Explore the Business and Enterprise feature lists for more detail.
Do we need to implement Travel CRM at the same time?
No. ERP/mid & back-office can be implemented independently. You
can introduce Travel CRM later or implement both together to connect
customer, booking, operational, and financial information across the
business.
What support is available during implementation and after launch?
TravelOperations provides a structured implementation approach
covering solution design, data migration, integrations, testing,
training, and go-live preparation.
Ongoing support, practical documentation, and travel technology
expertise help your agency continue improving its use of the solution
as requirements evolve.
Let us help you find the right ERP/mid & back-office solution for your travel agency
Whether you want to reduce manual finance work, improve reporting, or manage a more complex organization, we can help you identify the right starting point. Share a little about your current systems and priorities, and a TravelOperations specialist will be in touch.
Travel Insights
Find inspiration to help your travel business move forward
Discover customer references, articles, webinars, and guides.
Discover how disconnected systems create manual work, increase operational costs, and make it harder for travel agencies to scale, automate, and adopt AI.
