Travel Agency Mid Office Features
Effectively manage all of your mid-office operations with our user-friendly and flexible solution.
An API for all your booking sources
✓ Our solution is GDS neutral – the GDS import framework is designed to integrate all main GDS providers such as Amadeus, Sabre and Galileo.
✓ Pre-built integrations further include a front-office API, a vendor API, and a standard XML API.
✓ Supported file formats include XML, JSON & TXT.
✓ Your booking sources can communicate with the system via VPN, web service or other channels.
- How many systems do you deal with on a daily basis?
- Your main work tool is your friend: it should make your life easier, not be a source of frustration
- Navigate, manipulate and send data effortlessly
Effectively manage group travel
✓ Control allotments for groups with the Group Travel module.
✓ Create and control group tours.
✓ Possible integration with your front-office or website. Direct synchronisation makes error-prone data entry obsolete.
✓ Easy and intuitive user interface.
- Are you eager to spend less time worrying and more time selling?
- No more stressing over handling several parties for one order
- Leave brain knots for the system and focus only on what matters
Easy and highly flexible configuration of fees
✓ Automatic calculation of fees based on booking channel, itinerary details, customer, ticket type and value.
✓ High level of automation and control of service fees including full support of GDS charged (BSP/ASC) fees.
✓ Add fees based on PNR’s, sales orders, or per invoice.
✓ Bundle fees on multi-product sales and collect fees on predefined product or based on highest amount.
✓ Set up customers for periodic fee collection (collective invoice for all fees that occur during a given period).
- Are you tired of cutting corners on your own margins?
- Calculating and applying fees won’t ever be a source of worries: the system handles this for you
- Increase your margins with no additional struggle for your employees
Easily create all necessary documents
✓ Create offers, confirmations, vouchers, gift cards and receipts with one click.
✓ Auto-generate or manually create invoices with highly flexible configuration options.
✓ Flexible itinerary layout that always displays the current information.
✓ Integrates a vast amount of data captured from the booking source.
- Are you losing customers because you can’t provide them relevant reports?
- Create a unique experience for your customers with simple and efficient documents
- No more checking once, twice, thrice the accuracy of your data before sending documents: your customers will always receive the right information
Seamlessly control your allotments
✓ Manage individual allotments for hotel rooms, cruises etc.
✓ Manage package tours with mandatory allotments and optional add-on items.
✓ Administration of own season and/or allotment content.
✓ Advanced database to upload price, season and product type.
✓ Allowing your employees to drill down and provide detailed financial feedback.
- Do you dream of a world where allotment handling doesn’t give you a headache?
- Empower your employees with accurate, easy-to-access and detailed data
- Make the most of your potential with minimal effort and get the peace of mind you deserve
Improve your travel agency's mid office today!
Are you curious how could your travel business benefit from our mid-office solution tailored for the travel industry? Get in touch with us and we will get back to you!
We are Travel Industry experts that have developed a solution based on Microsoft Dynamics 365, with added travel-specific functionality to support travel agents in their daily tasks and empower their entire team.
© 2020 Travel Operations A/S.