Contribute to the 2025 State of Travel Agency Operations Survey

Help shape the benchmark and see how your agency compares.

Want to know more before you add your voice?

What’s in it for you?

Your input will shape the industry’s most comprehensive benchmark report — trusted by travel leaders worldwide.

By completing the survey, you’ll receive:

  • A personalized benchmark showing how your agency performs against industry standards
  • Actionable Insights to identify growth opportunities and improve efficiency 
  • Free early access to the full benchmark report (€300 value)

What to expect from the report?

The State of Travel Agency Operations Benchmark will reveal how modern technology affects sales performance, data usage, and operational efficiency. The report will be designed to help agency leaders identify growth opportunities, understand best practices from top performers, and hopefully help them make smarter decisions for the year ahead.

For participating agencies, the report isn’t just numbers: it’s a roadmap to becoming more efficient, data-driven, and competitive in a changing market.

We’ll keep your data safe

By participating in the 2025 State of Travel Agency Operations survey, you agree that your responses may be used in aggregate for the report. Personal details will only be used for communications purposes related to the State of Travel Agency Operations benchmark. Read our Privacy Policy for further details on how TravelOperations handle and store data.