TravelOperations Data Privacy Policy

1. Privacy Policy

This Privacy Policy applies to Travel Operations A/S’ website and all other websites belonging to Travel Operations A/S, except where specified otherwise. Users who do not approve and accept this Privacy Policy are asked to refrain from using the site. Using this site indicates acceptance of the content of this Privacy Policy.

2. Definitions

TravelOperations automatically collects non-personal information about the use of this website using cookies and log files. For further details, please refer to our cookie policy below.

3. Personal Information

Personal information entered by the user when creating a user profile, when using the services provided, or recorded in any other way, is handled and stored in compliance with the current legislation at any given time. Such information includes name, address, email address, telephone number, etc. This information is used in connection with enquiries, as well as TravelOperation’s marketing of new products and services. Personal information will not be passed on to third parties without prior consent, except where this is necessary in order to act on submitted orders or enquiries, and then only in a manner which is reasonable in relation to the purpose.

4. Cookies

When you accept cookies on a website, it means that a text file is stored on your computer, mobile or other, with information that will optimize your user experience when you visit a given website. Travel Operations A/S collects certain information automatically during visits to our websites, and this information is stored in log archives. The information collected includes IP addresses, time and date, browser type, referral pages and exit pages. Information is logged which can identify individual users to a certain extent, such as IP addresses. The collected information is not used or sold for use for direct marketing purposes (without the prior consent of the user). This information is used purely for administration and maintenance of the website and Travel Operations A/S’ business.

5. Security

Personal information is stored and/or processed in accordance with good practices, and Travel Operations A/S strives to ensure technologies and software are used which provide the necessary security against data being damaged or released to third parties. All particularly sensitive information such as social security numbers, bank account information, etc. is encrypted during transmission using 128-bit SLL encryption. All transmission is encrypted on sites where the user has logged in using a username and password. There will always be a risk associated with submitting personal information – including via electronic media. Travel Operations however strive to reduce and minimize these risks as much as possible.

6. Storage times 

Personal information is stored as long as it is relevant. If created user accounts or other functions to which personal information is linked are not used for an extended period, the information will be automatically deleted. Users may request that TravelOperations deletes information about them at any time.