Our Services

To make the most of a great software application, it is crucial that the right services are also provided. TravelOperations accompanies you along your transformation journey and provides you with industry, technology and business services to make sure you get the most of your investment.

Consulting Services

Take advantage of expert business consulting

Our consultants provide you with profound knowledge acquired through years of experience in the travel industry. They know how to structure your processes and utilize technology so that you are able to solve all the travel needs of your customers.

Implementation Services

Encourage quick user-adoption and reduce transition costs

Our consultants work together with your team to make sure that you are getting the functionality required for your specific business needs. Our implementation methodology will help all the members of your organization adopt the solution quickly and efficiently. As a result, you will reduce implementation time, risk, and financial cost.

Our team is made of people that have several years of experience in the travel industry, software development and Microsoft technology. We have implemented our solution multiple times. Through years of experience, we have built a solid foundation that helped us provide a best practice implementation methodology.

Customer Support

We want our customers to be 100% satisfied

 We have designed our solution to make travel agents lives easier. Therefore, it is incredibly important for us to make sure that you are fully satisfied with your investment, and that it is performing the way you were hoping. Our team’s services remain at your disposition after the implementation to answer any question, resolve any doubt and even make small adjustments.

 This means that as a new TravelOperations user, you can call us whenever you need, and you will always get personalized advice and guidance. We share the same goal: empowering your employees and help your business reach its full potential. To us, this means being here for you every step of the way, including after the implementation.

 

 

What does the implementation phase look like?

TravelOperations SureStep Method

The implementation approach we use is based on TravelOperations best practice. The TravelOperations Surestep Enterprise is the implementation approach used to ensure that all needed activities are covered while at the same time minimizing risk and cost.
It helps the implementation to focus on utilizing standard functionality and remove the need for custom development.

The method consist of multiple phases – each with their own set of deliverables and activities – all detailed in the TravelOperations Surestep Enterprise implementation methodology.

 

We are Travel Industry experts that have developed a solution based on Microsoft Dynamics 365, with added travel-specific functionality to support travel agents in their daily tasks and empower their entire team.

© 2019 Travel Operations A/S.

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