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TravelOperations Engage

Work smarter with access to all the insights you need with a travel-specific CRM solution supported by the power of Microsoft Dynamics 365.

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ENABLE TRAVEL CONSULTANTS

 Build long lasting customer relationships with insights and data that makes the perfect foundation for great service and confident employees. 

Improve travel agency efficiency

DELIVER BETTER EXPERIENCES

Every employee have access to all customer data and the insights you need to deliver a personal and highly valued customer experiences at every touch point.

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OWN YOUR TRAVELER PROFILES

Your customer and traveler profiles will no longer belong to the booking platform but is stored and maintained within your own CRM system.

Empower Your Travel Consultants With Insights

 With a cloud based travel CRM you have access to all your data in one place. With genuine insights you are set to create long-lasting customer relationships and deliver a detailed personal experience every single time. 

Vendor management workspace in TravelOperations Enterprise

Build Long Lasting Customer Relationships

With insights you can create tailored communications delivered at just the right time to meet every customer’s need.

✓ Marketing, sales, and consultants will always have access to real-time updates on every single customer’s history and preferences.

✓ Determine what content interests your customers and personalize your content by viewing their behavior and keep track of your interactions across digital touchpoints. 

Stronger Collaboration Between Marketing, Sales, and Travel Consultants

✓ With one platform for all customer related information, everyone in marketing, sales and service have access to the same information. You have one version of the truth and can work closely to deliver the ultimate customer experience.

✓ Integration with Microsoft Teams and Outlook supports easy multichannel communication and helps you follow each customer’s interaction with your colleagues.

Vendor management workspace in TravelOperations Enterprise

What Our Customers Are Saying

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Being able to easily create and share impactful and self-explanatory data reports for both internal and external use will naturally help improve corporate communication, resource management, data-driven decision making, but also customer response and insight.

Oydis Sigurdsdóttir Djurhuus

CFO, Alpha Travel

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“What we essentially want is to create the best possible relationship with our customers. We want our customers to feel important, to have the feeling that we know them and understand what they find important while travelling. Now, with the right technology – with Microsoft and TravelOperations – that is just what we can do.”

Johan Nyrén, at

Senior Partner, BIG Travel

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“I think Dynamics has really given us the additional time to look after our customers. I think it has enhanced our ability to spend a little bit more time with each customer, guaranteeing a better customer experience.”

Billy McDonough

President, FCM Travel Solutions

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We are Travel Industry experts that have developed a solution based on Microsoft Dynamics 365, with added travel-specific functionality to support travel agents in their daily tasks and empower their entire team.

© 2022 Travel Operations A/S.

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